Leadership Assessment
$395 one time · $750
Find the bottlenecks, clarify who owns what, and leave with a written plan. Credited toward coaching within 30 days.
Start with a free callFor FedEx Ground AOs & Business Contacts
Develop the leader.
Take back the operation.
I coach your Business Contact to run the day, so your operation stops depending on you to solve every problem.
Driver → Business Contact → Authorized Officer. I've sat in every seat.
If every decision runs through you, you own a job, not a business.
- Your phone never stops: callouts, breakdowns, late routes.
- Drivers go around your BC because they know who really decides.
- More routes just means more problems landing on you.
Thinking about selling someday?
An operation that runs without you sells for more.
Buyers pay for a business they can step into, not one that walks out the door with the owner. A strong BC is how you get there.
How it works
01
Get your free score
8 questions, 2 minutes. See how much your operation depends on you.
Get my score
02
Get your action plan
The $395 Leadership Assessment finds your bottlenecks and gives you a written plan to fix them.
03
Build the leader
90 days of coaching for your BC, or for you and your BC together.
Pricing
Founding-client rates for my first five clients
BC Development
$750 /month · $1,250
Coaching for your BC on driver accountability, tough conversations and daily systems.
Talk about BC coachingOwner + BC Coaching
$1,500 /month · $2,500
For owners who can't step back because they and their BC aren't on the same page. I coach you both.
Talk about Owner + BC coachingRecommended tool · GroundSwell partner
Cut one route 4 days a week. Save ~$62,400 a year.
A route-day usually runs about $300. GroundSwell routing helps you run fewer routes and gives your BC their nights back, so they can focus on the operation. I partner with GroundSwell and will get you set up personally.
I've sat in your BC's chair, and in yours.
I'm Kelsey Turner. I started as a driver in 2018, became a Business Contact, then an Authorized Officer, and built a management team that ran the day-to-day without me. I also own a fleet mechanic shop.
Most contractors have the problem I had: a BC who could lead, if someone showed them how and gave them the authority to do it.
Watch me on the RouteCast podcast → Listen on Spotify → More videos on YouTube →
Stop being the person your operation can't run without.
Free 30-minute call. No pitch if it isn't a fit.